Saturday, April 5, 2014

Welcome to Costco..... I love you...

"Thank you for calling *** Insert Preferred Pharmacy Name***, how may I help you?"


I don't think I could count accurately how many times I say this in a day, in a week, I don't want to think about a yearly count.  Those of you who might have worked/work in a call center or office of some kind can understand how brainwashed you sometimes feel sitting at your desk or in your cubicle saying that over and over. Don't get me wrong, after a few years this introvert has come to know, respect and even become fond of a lot of the nurses I talk with on a daily basis; much more so than if we physically worked together. Such-and-so has a little baby daughter who is teething and likes to bite. Who's-it has a school age son who really just wanted his mom to be able to stay home and have snowball fights with him last winter. My most favorite hospice nurse always gets choked up when she calls to let me know one of her patients has passed away. What's-her-face likes to make jokes but is so dry she often comes off rude to other people. I could go on....
 
While a great deal of the time I feel extremely under appreciated and slightly under paid by my job. (Don't we all though?) I'm really proud of the relationships we've built together through the years that I've worked with them. If they only knew I was a home schooled little 20 something who looks younger than I actually am and who wears nerdy tee shirts and purple eyeliner to work. I wonder if that would change anything? Most likely, but I'd like to think not. 
Needless to say, I enjoy the anonymity of never seeing the customers. 

So on a daily basis in corporate pharmacy it's just me in my cubicle. At times it can be rewarding, at times so stressfull that it makes me physically ill. Sometimes I feel like we are all secretly in a daytime soap without our knowledge and have been seriously cheated out of some much deserved awards.  But such is life and purhapse it may make for good reading.